Author:
Jan Vega
Short-term rental operators searching for a virtual assistant usually want three things answered fast: what it costs, how the vetting actually works, and how long it takes to get someone placed. Here’s Delegate’s answer to all three, upfront.
Delegate places dedicated STR virtual assistants starting at $13/hour, with recruiting, vetting, onboarding, SOP consultation, pay and benefits handling, a dedicated client success partner, and replacement hiring all included in that rate. Most hosts receive candidate endorsements within 7 to 14 days of their kickoff call.
Unlike providers who bill separately for onboarding or account management, Delegate bundles the full relationship into one rate:
Delegate doesn’t rely on a standard interview to evaluate candidates. Every assistant completes paid work simulations built around real STR scenarios before ever being matched with a host:
Candidates are drawn from what Delegate describes as the top 1% of applicants, verified through this simulation process rather than a resume review alone.
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Delegate
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Industry Range
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Starting rate
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$13/hour
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$1,300–$3,200/mo for managed dedicated placements, aggregated across independent sources
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Candidate delivery timeline
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7–14 days after kickoff call
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Varies by provider, typically 1–3 weeks
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Candidates per hiring slot
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Up to 5 endorsed
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Varies, some providers present a single match
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Vetting method
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Paid work simulations on real STR scenarios
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Varies widely, standard interview to structured testing
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Replacement
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Always provided as needed, free while an active client, same 7–14 day turnaround
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Common across managed providers, terms vary
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Contract terms
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Month-to-month, 30-day notice to terminate
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Varies, some providers require 3–6 month minimums
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Trial period
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None
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Varies by provider
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Replacement isn’t a one-time guarantee with fine print, it’s an ongoing part of the relationship for as long as you’re an active client. If a placement isn’t the right fit, you have two options: continue interviewing from the original candidate pool yourself, or have Delegate select and endorse a replacement directly. Either path runs on the same 7 to 14 day timeline as the original placement, at no additional cost.
What separates a general VA placement from an STR-specific one is whether the training actually covers the work: multi-channel guest messaging, PMS and channel management across platforms like Guesty and Hostaway, turnover and maintenance coordination, and dynamic pricing oversight. Delegate’s assistants are tested on these specific scenarios before placement, not trained on them afterward at the host’s expense of time.
Starting at $13 an hour, with recruiting, vetting, onboarding, payroll and benefits handling, ongoing client success support, and replacement hiring all included in that rate.
Once your kickoff call is scheduled following a signed agreement, candidate endorsements typically arrive within 7 to 14 days. You’ll review up to 5 candidates per hiring slot, either interviewing them yourself or having Delegate manage final selection.
Delegate provides replacements as needed for as long as you’re an active client, at no additional cost. You can either continue interviewing from the existing candidate pool or have Delegate find and endorse a new match, both on the same 7 to 14 day timeline.
No. Delegate operates month-to-month, with a 30-day notice required if you choose to terminate. There’s no trial period.
Book a strategy call to get pricing and a placement timeline specific to your portfolio.
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