You built a portfolio to create freedom. Instead, you're answering guest messages at midnight, chasing cleaners, and manually updating calendars across platforms. Delegate places dedicated STR Assistants who take over your daily operations so you can step back without things falling apart.
On a 15-minute call, we map your current ops and identify the first tasks you can safely delegate.
Managing daily bookings and non-stop guest messages across multiple platforms creates constant operational risk: missed inquiries, confused cleaners, and outdated listings.
Delegate STR Assistants keep your system tight. Guests get fast, consistent responses, cleaners and vendors receive clear instructions, and your calendar, pricing, and listings stay accurate across channels. Your operations run predictably, and you are no longer required to watch everything yourself.
Most STR founders hit a ceiling because their time is locked in daily admin. Delegate gives you trained STR Assistants who take over guest communication, logistics, cleaner coordination, and calendar updates. You get a dedicated operations layer that frees you to focus on acquiring better properties instead of running the same tasks every day.
Browse the full list. Tell us what is costing you the most time. We handle it from there.
Updating descriptions, monitoring competitor rates, correcting amenity details, and adjusting listings for seasonal changes across all your platforms.
🎯 Best for operators losing bookings to outdated or underperforming listings
Managing multi-channel inboxes, handling booking inquiries, resolving cancellations, and responding to post-stay reviews consistently and on-brand.
🎯 Best for operators spending nights and weekends answering guest messages
Sending automated arrival instructions, coordinating flexible check-in times, and delivering house rules directly to each incoming guest before arrival.
🎯 Best for operators getting repeated "how do I check in?" messages
Scheduling cleaning teams between stays, logging maintenance requests, and coordinating directly with your local vendors so nothing falls through the gaps.
🎯 Best for operators managing multiple cleaners across different properties
Reviewing exterior security feeds, tracking noise alert dashboards, and flagging compliance issues before they turn into fines, complaints, or bad reviews.
🎯 Best for operators in strict HOA areas or high party-risk markets
Using tools to adjust base rates based on demand shifts, local events, and seasonal trends so you are never leaving money on the table.
🎯 Best for operators still using flat rates or manually adjusting prices
Syncing availability calendars, pricing rules, and listing details with your preferred PMS to eliminate double bookings and calendar errors.
🎯 Best for operators running listings across multiple platforms simultaneously
Categorizing expenses, recording revenue across booking channels, logging vendor invoices, and generating regular tracking reports.
🎯 Best for operators going into tax season with a mess of untracked expenses
Organizing STR permit records, updating licensing documentation, and managing required reporting so you stay compliant without tracking deadlines yourself.
🎯 Best for operators in heavily regulated cities or multi-market portfolios
Documenting your repeatable processes and building standardized operating procedures so your business runs independently of any single person, including you.
🎯 Best for operators who feel like everything breaks when they step away
Tracking inventory levels, coordinating reorders of turnover essentials, and managing stock replenishment with your cleaning team.
🎯 Best for operators constantly hearing "we ran out of toiletries" from cleaners
Scheduling content, managing past-guest newsletters, and updating your CRM so you are consistently driving repeat bookings without paying OTA commissions.
🎯 Best for operators who want to reduce Airbnb dependency long term
You choose which of these areas to delegate first, and we match you with an assistant who specializes in exactly what you need.
Whether that is 24/7 guest and camera monitoring, dynamic pricing, or back-office support, coverage can be structured around standard business hours, extended hours, or a split-team schedule depending on your portfolio size. Pricing is scoped accordingly and most operators find it costs less than hiring locally, with none of the HR overhead.
When you spend your time on repetitive tasks, your portfolio cannot grow. Delegate makes it simple to hand off operations.
We review your current operations, tools, and bottlenecks. Together we decide which tasks to delegate first. You do not need perfect SOPs before we start.
We pair you with a dedicated remote professional from the top 1% of applicants. Each assistant completes paid work simulations and skills tests specific to STR operations. You get someone who can plug into your workflow, not a beginner you need to train from scratch.
We help you onboard your assistant, set expectations, and define escalation rules. Once your assistant is handling communication and logistics, Delegate stays involved. We provide backup support and management oversight so you have consistent coverage, not a single point of failure.
If a matched assistant is not working out, we manage the transition and provide a replacement – you do not start from zero.
Your next guest message shouldn't require you. Tell us your biggest operational bottleneck on a 15-minute call. We'll show you exactly what your assistant will take off your plate before you commit to anything.
Not sure if Delegate is right for you? Ask AI.
A Delegate STR assistant is a remote operations professional who handles the daily administrative work of running your properties. They own your calendars, multi-channel guest messaging, turnovers, and key back-office tasks so you are not stuck in day-to-day operations.
Most STR founders burn out because they spend nights and weekends answering guests and chasing cleaners. Your assistant takes over those tasks, removes you from the constant “on call” loop, and gives you back time for acquisitions, pricing strategy, and higher-value decisions.
We use multi-stage screening and paid work simulations tailored to STR operations, not just basic interviews. Every assistant must demonstrate they can handle real-world scenarios (guest issues, turnovers, tools) independently before being matched with a client.
No. We match you with an assistant who already understands the short-term rental ecosystem and common tools (Airbnb, Booking.com, PMS, pricing tools, channel managers). You only train them on your specific properties, rules, and brand voice.
Assistants commit to your required working hours, whether that is EST, PST, or another time zone. For accounts that need extended or 24/7 coverage, we structure schedules and staffing accordingly so you are not waiting on replies.
Delegate manages international compliance, HR, local payroll, and legal paperwork. You receive a single monthly invoice with no hidden fees, and your assistant is treated as a clean, deductible business expense.
Yes. Our assistants are set up to support operators and property managers with multi-property portfolios, including listings across different locations and markets.
Yes. In addition to guest support, they can log vendor bills, track operational expenses, document SOPs, assist with inventory and amenities, and support basic marketing and direct-booking workflows.
During onboarding, we define clear escalation rules for different scenarios. Routine issues are handled directly by your assistant. True emergencies and lockouts are escalated immediately to your designated local contact or field team based on your protocol.
We rely on encrypted password management tools so you never share raw login credentials or master access codes. You keep full control and can change or revoke access at any time.
If a matched assistant is not the right fit, Delegate manages the transition and provides a replacement without restarting the search from scratch. We also provide management oversight and backup support so you are not dependent on a single individual.
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