Author:
Blendi Muriqi
Hiring a virtual assistant (VA) can completely transform how you operate, freeing you to focus on growth instead of getting stuck in the day-to-day. But let’s be real: hiring one the right way takes more than just posting a job ad online.
Here’s a practical, no-fluff guide, based on what’s actually worked for hundreds of businesses we’ve helped at Delegate, on how to successfully hire, onboard, and scale with your first (or next) virtual assistant.
Start with clarity.
List every task that eats up your time but doesn’t need you specifically to do it. Common examples include:
Managing emails and scheduling
Customer service or guest communication
Updating listings or processing orders
Tracking expenses or invoices
Managing social media or content calendars
If a task is repeatable and process-driven, it’s perfect for delegation.
You have two main options:
Lower upfront cost
Full control of recruitment and training
But higher risk, more admin, and no backup support
We source, vet, and train assistants for you
Handle HR, contracts, and onboarding
Provide ongoing performance monitoring
If you value reliability and don’t want to deal with hiring logistics, Delegate’s managed model gives you trained, ready-to-work assistants who integrate into your business immediately.
Treat this like hiring any full-time employee.
Ask questions that reveal communication skills, accountability, and technical knowledge. For example:
“Can you walk me through your daily workflow for managing client emails?”
“What’s your experience with tools like Asana, Slack, or PMS software?”
“How do you handle urgent tasks or shifting priorities?”
At Delegate, we pre-vet all assistants for skill and cultural fit before introducing them to clients, saving you hours of screening time.
If you’re hiring directly, you’ll handle contracts, payroll, and compliance yourself, including setting up secure payment channels like Wise, Payoneer, or PayPal.
But if you’re hiring through Delegate, everything is covered: we handle local employment compliance, HR, and payment processes. You simply pay one monthly rate, and we manage the rest.
This is where most businesses drop the ball. Onboarding isn’t just about giving access, it’s about setting expectations.
Here’s what we recommend:
Provide clear SOPs (Standard Operating Procedures). Document step-by-step workflows.
Set measurable goals. Define KPIs from day one.
Schedule daily or weekly check-ins. Keep communication consistent.
Encourage feedback both ways. This builds trust and long-term retention.
At Delegate, we help structure onboarding so your VA feels confident, supported, and productive from the start.
When you employ a virtual assistant through Delegate, you’re not just hiring, you’re partnering with a system that’s been tested across hundreds of businesses.
We handle sourcing, vetting, training, onboarding, and ongoing performance, all while you focus on what matters most: growth.
Hiring a VA isn’t about doing less, it’s about doing more of what matters. With the right systems, support, and structure, your assistant can become one of the most valuable members of your team.
Ready to build your system?
Download our free “A Founder’s Guide to Outsourcing” to get the complete blueprint. You’ll learn the exact steps to hire, train, and manage the top-tier Filipino virtual assistants who will help you scale smarter, and faster.
Download the free playbook at www.delegate.co/playbooks/outsourcingguide
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